We're Here to Help

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call us directly at (555) 555-1234 and we'll assist you immediately. During tax season (January-April), we may experience higher volumes but will still respond as quickly as possible.

Yes! We offer both in-person and virtual consultations via video conference. Many of our clients prefer virtual meetings for the convenience. We use secure platforms to ensure your privacy and can handle document sharing digitally through our secure portal.

While we're based in Georgia, we serve clients throughout the United States. As licensed tax professionals, we can prepare federal returns for clients anywhere and handle state returns for most states. Our virtual services make it easy to work with us regardless of your location.

Absolutely. We use bank-level encryption for all communications and document storage. Your personal and financial information is protected by the same security standards used by financial institutions. Additionally, as licensed tax professionals, we're bound by strict confidentiality requirements and will never share your information without your explicit consent.

For your initial contact, just tell us what you need help with—no documents required yet. If you're inquiring about tax preparation, it's helpful to mention your general situation (W-2 employee, business owner, etc.). We'll provide a detailed checklist of needed documents after our initial conversation based on your specific needs.